Reference

raja 100 Privacy Policy For Your Account

The raja 100 Privacy Policy explains how we collect, use and protect the account, wallet and device details you share with us.

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HELP WITH PRIVACY

Contact Us About Your Policy Rights

A clear contact path helps you act on the Privacy Policy rather than search through account screens. When you ask about personal data, include the phone number linked to your account and the subject of your request, but do not send a wallet password or full payment credential. We use those details to locate the right record, check ownership and reply with the next step for correction, access or deletion questions.

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Account privacy request

Send a request through our account support path with your registered phone number and a short description of the Privacy Policy question. We may ask for an account check before discussing personal records, so your data is not disclosed to another person.

Wallet record check

If a DANA, OVO, GoPay or QRIS receipt appears linked to the wrong account, tell us the transaction reference and date. We use that reference to investigate the record while avoiding requests for your wallet PIN or full payment credentials.

Device access concern

If your account shows a sign-in from an unfamiliar phone or browser, contact us promptly through the same support route. We can help review the access record, secure the account path and explain which device data relates to the event.

DATA HANDLING

What We Protect Across Each Account

Privacy works best when each step has a clear purpose, from phone verification to a payment status check.

Account security

Phone verification links account access to a number you control. We use sign-in and verification records to help identify unusual access, while you should keep your password, one-time codes and wallet PIN private at all times.

Cookie choices

Cookies and similar device signals can help remember a session, keep the account path working and show the right wallet status. Your browser settings can limit cookies, although some account functions may then need another sign-in.

Payment references

For DANA, OVO, GoPay and QRIS activity, we may keep transaction references, status and timestamps needed to match a receipt with your account. We do not need your wallet PIN to investigate a payment status question.

Mobile signals

When you move from a phone to a desktop, we may record basic device and browser details connected to the session. These signals help us examine access concerns without turning them into a public account profile.

Retention period

We retain personal records only for the period needed for account operation, payment reconciliation, support handling or applicable legal duties. When a record no longer serves one of those purposes, our process considers its removal or de-identification.

Change requests

You can ask us to correct account details, explain a data use or clarify a retention question. Include your registered phone number and request type; we may verify ownership before changing or disclosing anything.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the searches we expect before you open an account or use a wallet path. They explain what we collect, how access checks work, what happens to payment references and how to ask for a correction. If your question is not listed, contact us with the account phone number used for raja 100.

It covers account details, phone verification, device and browser signals, cookies, support records and payment references connected with DANA, OVO, GoPay or QRIS. It also explains purposes, retention, security steps and the ways you can request access or corrections.

We use your phone number to create and protect your account, complete the required verification step and help locate the correct record when you contact support. Keep your verification codes private; we will not ask you to share a wallet PIN.

Yes. The Privacy Policy covers transaction references, status and timestamps used to match DANA or QRIS activity with your account. These details help us investigate a receipt or pending status without requiring your full wallet credentials.

We may use basic phone, browser and session signals to keep sign-in working and examine unusual access. For example, a new mobile device or a desktop session can create an access record that helps support check whether your account needs protection.

You can contact us with your registered phone number, the field that needs correction and the reason for your request. We may verify account ownership first, then explain whether the change can be made under the Privacy Policy and applicable law.

We keep records for as long as they are needed for account access, payment reconciliation, support handling or applicable legal duties. The retention period can differ by record type, and you can ask us which purpose applies to a specific record.

Yes. Privacy requests and account eligibility depend on local law. When you ask to access, correct or remove a record, we assess the request against the applicable rules and may explain any limit before taking action.

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